This Mess is Now Over. (1 Viewer)

[Dreamer_of_Songs]

This is a continuation of the thread I posted last week.

This Past Friday and Saturday Made Me Realize... - K-Pop Source: The K-Pop Community You've Been Searching For

How incompetent the United States' postage system is :ono: In the end, this not acceptable in any form.

kpopsource.com

I can't believe it took nearly 2 weeks to actually find a solution to the issue. But there is one good thing. The local post office called and told me that they can print out page that had some of the information that was provided. Unfortunately, the bad thing was that there was no sender information. At least there was proof about the address it was supposed to go to.

The company who sends the bus passes were still adamant about what going on. My mom went to the post office early in the morning was able to contact a supervisor from the company to talk with the Post Office supervisor. I wasn't there because I had to get ready for an appointment early in the morning. The company tried to compensate us with transportation to and from our appointments for the month of June. That day, I had transportation to get to the appointment but getting a ride back was horrible. We were waiting for our Lyft driver for more than 1 hour until he arrived. He zoomed off and we tried again. Instead we decided to take the bus home.

This unfortunately lead to my mom needing to go to the hospital because her right side was numb. After hours in the ER, they told my mom had to be stay overnight in observation because they can't do an MRI until the next morning. So I spent the night in the ER, sleeping in an uncomfortable recliner seat they provided. Good News is that she didn't have stroke. She had a bad migraine attack caused by the lack of sleep, stress, and not eating much. This mess that was happening caused the migraine.

We had no good news for the next few days and we sent an email to the supervisor at 1 AM on a Monday. I got good news today through an email that they are sending two replacement bus passes for the Months of June and July (so 4 in all) as a compensation. At least that company said their apologizes (let's just say I said that we would be contacting the local news station if we didn't get a solution )

So that is the end of the story.​

 

[Dreamer_of_Songs]

This problem is why I wasn't active for an entire week. Also my theory is that something happened during Memorial Day weekend and that they ended up being incorrectly tracked and lost at this point

 

[Ahsoka]

That's way too long for the mess to be fixed. I'm glad it wasn't a stroke for your mom, though a migraine that bad isn't any fun either, for either of you.

This problem is why I wasn't active for an entire week. Also my theory is that something happened during Memorial Day weekend and that they ended up being incorrectly tracked and lost at this point

Tbh mail gets lost all the time no matter what day it is. I would guess that it being memorial day weekend didn't have an effect, you just got unlucky or the company which sends your passes is just really incompetent (from the sounds of it I would guess that). Especially if they all thought the address on the envelope said something different than yours, it could be the bus company put be wrong address on the envelope, because if the address was right I'd imagine postal service would have noticed it at some point since they would be checking many times at different locations.

 

[Dreamer_of_Songs]

That's way too long for the mess to be fixed. I'm glad it wasn't a stroke for your mom, though a migraine that bad isn't any fun either, for either of you.


Tbh mail gets lost all the time no matter what day it is. I would guess that it being memorial day weekend didn't have an effect, you just got unlucky or the company which sends your passes is just really incompetent (from the sounds of it I would guess that). Especially if they all thought the address on the envelope said something different than yours, it could be the bus company put be wrong address on the envelope, because if the address was right I'd imagine postal service would have noticed it at some point since they would be checking many times at different locations.

It took this long because the transportation company didn't want to believe us or the post office. I am glad too that it was just a migraine even though that is bad too.

I am guessing the company is incompetent because they didn't listen. The strange thing is that the company prints out a sheet with the information and address which can been seeing through the envelope window. The letter was checked in and out from two different distribution centers for almost 1 week at each location.

 

[Ahsoka]

It took this long because the transportation company didn't want to believe us or the post office. I am glad too that it was just a migraine even though that is bad too.

I am guessing the company is incompetent because they didn't listen. The strange thing is that the company prints out a sheet with the information and address which can been seeing through the envelope window. The letter was checked in and out from two different distribution centers for almost 1 week at each location.

Yeah the company not willing to listen is why I think it might be the company's fault primarily before post office. I really don't see how they could mess up that badly but is it possible they somehow messed up the address and put another one instead of yours on the sheet? It would seem pretty difficult to do so but someone here definitely managed to mess it up pretty badly

 

[Dreamer_of_Songs]

Yeah the company not willing to listen is why I think it might be the company's fault primarily before post office. I really don't see how they could mess up that badly but is it possible they somehow messed up the address and put another one instead of yours on the sheet? It would seem pretty difficult to do so but someone here definitely managed to mess it up pretty badly

I would say that but I don't know how the company ended up getting an address of a butcher shop in a different city (I doubt a person lives in a butcher shop).

At least they sent the new ones with FedEx, which isn't bad since I had the least issues with them (the messed up 1 time years ago because a former neighbor's son signed and stole our new printer *I felt bad for his mother since he was the reason why they got evicted*)

 

[Ahsoka]

I would say that but I don't know how the company ended up getting an address of a butcher shop in a different city (I doubt a person lives in a butcher shop).

At least they sent the new ones with FedEx, which isn't bad since I had the least issues with them (the messed up 1 time years ago because a former neighbor's son signed and stole our new printer *I felt bad for his mother since he was the reason why they got evicted*)

Yeah I doubt they switched addresses with someone random since it's a butcher shop but if the system somehow rearranges things with your address and somehow makes a completely different one, or they used some odd system that just picked a different location on accident. I just think that if the address was correct they would have noticed by the second time. I once had a package sorted incorrectly at onet location or something but with the right address on, it and I needed no action because it must have been noticed at the second location and they just shipped it back to where it was supposed to be. So if they're saying they can't ship it to you and that it's definitely the right address and it went through 2 locations without noticing, I would wonder if the address on the envelope was correct at that point.

 

[Dreamer_of_Songs]

Yeah I doubt they switched addresses with someone random since it's a butcher shop but if the system somehow rearranges things with your address and somehow makes a completely different one, or they used some odd system that just picked a different location on accident. I just think that if the address was correct they would have noticed by the second time. I once had a package sorted incorrectly at onet location or something but with the right address on, it and I needed no action because it must have been noticed at the second location and they just shipped it back to where it was supposed to be. So if they're saying they can't ship it to you and that it's definitely the right address and it went through 2 locations without noticing, I would wonder if the address on the envelope was correct at that point.

I may never know, but I am just glad that my mom and I were able to compensated in the way that it should've happened (this happened before, but not at this scale).

 

[Ahsoka]

I may never know, but I am just glad that my mom and I were able to compensated in the way that it should've happened (this happened before, but not at this scale).

Yeah probably, but good its over now