HELPMY KEYBOARD IS BROKEN (2 Viewers)

[Pirioca]

i have 0 idea i need to look at that ghold on

Only the manufacturer, I don't need the model number.

 

[magali]

im not really sure if this is it but it says the m odel is


sf20gm7

 

[Pirioca]

im not really sure if this is it but it says the m odel is

sf20gm7

Classmate PC LEAP T304P? This one?

 

[magali]

that's it!

 

[Pirioca]

that's it!

Something that could fix the problem (often it's not that simple, but let's try):

Hold Backspace, Enter, and Spacebar Key simultaneously for 7 seconds.

Then test if the Backspace key works again.

 

[magali]

still acting up

 

[Pirioca]

still acting up

It was worth trying.

I don't know the Windows version you use, but there should be an 'Ease Of Access' option for the keyboard. Try navigating to Start > Settings > Ease of Access > Keyboard.

There should be the options 'Use Sticky Keys' and 'Use Toggle Keys'. They should be set to 'off'. Both options are off?

 

[magali]

yeah both r off, i m using windows ten btw !!!

 

[Pirioca]

yeah both r off, i m using windows ten btw !!!

Ok. The backspace key is the only key that doesn't work?

 

[Pirioca]

Sorry, I forgot this one: There's also a 'Use Filter Keys' option in 'Ease Of Access'. It's set to 'off' too?

 

[magali]

yeah, only backspace but it does reac weirdly when i touch any spcific keys like p or the exclamation sign

 

[Pirioca]

yeah, only backspace but it does reac weirdly when i touch any spcific keys like p or the exclamation sign

The alternative keys for backspace are the Arrow keys (for navgating in the text), the Delete key (deleting words), and the Enter key for creating new paragraphs. It's a bit more complicated, but basically you don't need the backspace key for writing.

You could also try updating or uninstalling your keyboard driver.



There's no need to search for a specific keyboard driver. It's a standard driver that Windows 10 installs automatically.

 

[magali]

i wouldnt use backspace but it deletes stuff automatically without me pressing anything, so im kinda worried it might be a virus

 

[Pirioca]

i wouldnt use backspace but it deletes stuff automatically without me pressing anything, so im kinda worried it might be a virus

It could be a virus (but normally a virus causes other problems too), it could be a technical issue. You wrote it's a school laptop, so I guess other people used the laptop before. Often people eat something while working on their laptops, food leftovers could cause keyboard problems (for example crumbs that got stuck there).

When I clean a keyboard I use compressed air spray. Maybe you know a friend or a family member that can help you with cleaning the keyboard.

Is there technical support at your school for those laptops?

 

[magali]

it was given personally to each of us so i dont think it was used before :(

 

[magali]

im not sure if there is, we dont really get notified about anything with these lap

 

[magali]

tops..

 

[Pirioca]

it was given personally to each of us so i dont think it was used before :(

I don't think that a virus 'attacks' only one keyboard key. I guess it's a technical issue or a driver problem. Do you have other problems with the laptop?

 

[Pirioca]

im not sure if there is, we dont really get notified about anything with these lap

You should ask. Maybe there's a free repair service for those laptops or you can get another laptop.

 

[magali]

i dont have any other problems with it, it was jsut the backspace key luckily