I need tech help with kps (2 Viewers)

Boyo

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So, I wrote about my loading problems here before: X
But right now, I have loading problems with the site every day.
Like I wrote before, it doesn’t matter if I use my iphone/ipad with Safari or Chrome at home or my laptop with Chrome or Firefox or Edge at work. What is common in both that the service provider is Telekom. I think many other countries also have this T-something provider.
The reason why I ask for help or any useful tips is because it’s really bothering me now. I don’t say I can never use the forum because I can, like right now, but sometimes I can’t for hours or half of the day cuz I only see a white loading page.
If I’m lucky, it’s just 5-30 minutes. If I’m really lucky, it works properly.
Honestly, sometimes I just think about to give up, because I waste my time on staring at a white loading screen and you can guess that I’m not that calm anymore.
And I don’t know what’s the problem.
Is my country blocked? Or am I? :haylul:
I have problem with this forum only, on all my devices. Is there any solution to me?
I swear I’m losing my hair because of this. :pandasad: Please, someone tell me why is it happening to me? @Tiffany @Ahsoka
 

Ahsoka

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It could be related to where the server is located. Different locations work better with different internet providers and countries. Tiffany’s going to play around with some settings and open a thread to track issues, and we’re also looking at other data centers to potentially try to get one that works better with more users.
 
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Boyo

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It could be related to where the server is located. Different locations work better with different internet providers and countries. Tiffany’s going to play around with some settings and open a thread to track issues, and we’re also looking at other data centers to potentially try to get one that works better with more users.
Thank you so much. :sanapray:
 
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Sourcekeeper

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I guess we can narrow down that the provider is Deutsche Telekom, i'll put in a ticket but i doubt there is much to be improved from our end from our datacenter, its like david vs goliath in a sense since telekom is an isp.

For a temp fix until i can find a suitable new location that works with users worldwide, what about if you guys use https://one.one.one.one/ , does that help? it basically reroutes your internet to use a more optimized route like cloudflare. @Boyo @Magician
 
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Boyo

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I guess we can narrow down that the provider is Deutsche Telekom, i'll put in a ticket but i doubt there is much to be improved from our end from our datacenter, its like david vs goliath in a sense since telekom is an isp.

For a temp fix until i can find a suitable new location that works with users worldwide, what about if you guys use https://one.one.one.one/ , does that help? it basically reroutes your internet to use a more optimized route like cloudflare. @Boyo @Magician
Not sure if you already did something, but right now, it works perfectly to me. It may be just temporary, so the next time I will have problems, I will use that. Thank you for your hard work!
 
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