- Joined
- 1 May 2022
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- Ujung
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- Female
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- She/Her
On my way home, I went to a Dunkin (Dunkin Donuts) near the tram station. I activate my offer for a $1 any-size hot coffee before heading to heading to Dunkin. I tried to order a medium hot coffee with skim milk and their new brown sugar cookie swirl. I used my app for the woman to show my app's QR code. The cashier wanted to charge me at the regular price for the coffee. I told her that I had an activated offer for the coffee and she scanned it and she told me to pay it at the regular price again.
I left the store angry without my coffee and I tried to go to a different location. I went to the one by the mall near my house and see if I get the same response. I ordered the same thing and I scanned the QR code. I informed the cashier about the offer and he saw it. He was able to fix it and I was able to pay for my $1 coffee in cash.
Yes, I always read the details and conditions of the offers made, This was the first time that happened to me with the new app (yes, it sucks imo)
I left the store angry without my coffee and I tried to go to a different location. I went to the one by the mall near my house and see if I get the same response. I ordered the same thing and I scanned the QR code. I informed the cashier about the offer and he saw it. He was able to fix it and I was able to pay for my $1 coffee in cash.
Yes, I always read the details and conditions of the offers made, This was the first time that happened to me with the new app (yes, it sucks imo)