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We are introducing the ability for users to claim "Lost Cards" due to personal situations/circumstances outside of their hands which meant they've had to spend time away from KS. As such, users who would have otherwise completed their daily quests but no longer can, will now be able to claim lost cards/days.
How this will work:
- If you can, please inform Cards Team (you don't have to go into detail) that you will be away from KS thus cannot finish your dailies and would like to claim any "lost" cards. Inform Cards Team via PM. If however your absence is due to unexpected power outage and your couldn't inform Cards Team before hand, please PM the team and explain the situation.
- You can only claim up to a maximum of 7 days (this will be a total of 14 cards based on current dailies).
- There must be no activity on your account within the timeframe you are requesting cards.
- Days claimed must be consecutive.
- This will not include Weekly Rare or Free Card.
- There will be a cooldown of 1 Month (30 Days) between claiming cards due to spending time away from KS.
- Upon your return to KS, please complete 2 threads + 15 posts before claiming. 1 thread needs to be in the Korean, Japanese, Chinese or Thailand section.
When claiming lost cards, you need to use this template in the requests thread:
Username:
Reason: Claiming Lost Cards due to Personal Situation
Days Away From KS:
Deck:
We hope this new update suits the needs of those that feel like they've missed out on cards due something outside of their control.
*This information will be put in the Card Guide Thread.
@Cards Users @Cards Team
How this will work:
- If you can, please inform Cards Team (you don't have to go into detail) that you will be away from KS thus cannot finish your dailies and would like to claim any "lost" cards. Inform Cards Team via PM. If however your absence is due to unexpected power outage and your couldn't inform Cards Team before hand, please PM the team and explain the situation.
- You can only claim up to a maximum of 7 days (this will be a total of 14 cards based on current dailies).
- There must be no activity on your account within the timeframe you are requesting cards.
- Days claimed must be consecutive.
- This will not include Weekly Rare or Free Card.
- There will be a cooldown of 1 Month (30 Days) between claiming cards due to spending time away from KS.
- Upon your return to KS, please complete 2 threads + 15 posts before claiming. 1 thread needs to be in the Korean, Japanese, Chinese or Thailand section.
When claiming lost cards, you need to use this template in the requests thread:
Username:
Reason: Claiming Lost Cards due to Personal Situation
Days Away From KS:
Deck:
Username: OnlyCalB
Reason: Claiming Lost Cards due to Personal Situation
Days Away From KS: 21st September KST - 28th September KST
Deck: Korean General, Rare 3
Reason: Claiming Lost Cards due to Personal Situation
Days Away From KS: 21st September KST - 28th September KST
Deck: Korean General, Rare 3
We hope this new update suits the needs of those that feel like they've missed out on cards due something outside of their control.
*This information will be put in the Card Guide Thread.
@Cards Users @Cards Team
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